Contents
1. Introduction
Boursen ("we", "us", "our") operates the website boursen.club and provides business process automation and management training courses. This Privacy Policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or enrolling in our courses, you consent to the practices described in this policy.
2. Data We Collect
We collect the following categories of personal data:
- Identity data: full name, title provided on enquiry forms.
- Contact data: email address, telephone number, postal address when provided.
- Enrolment data: chosen programme, payment details (processed by our payment provider — we do not store full card numbers), course progress and completion records.
- Technical data: IP address, browser type, device information and browsing actions on boursen.club, collected via cookies and analytics.
- Communications data: records of correspondence with our advisors and support team.
3. How We Use Your Data
We process your personal data for the following purposes:
- To process enrolment enquiries and deliver the courses you sign up for.
- To communicate with you about your course, certification and alumni access.
- To process payments and issue invoices.
- To improve our website, courses and learner experience through analytics.
- To send relevant updates about new programmes — only where you have consented, and with an unsubscribe option in every message.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
Under UK GDPR we rely on the following lawful bases:
- Contract: processing necessary to deliver courses you have enrolled in.
- Consent: for marketing communications and non-essential cookies.
- Legitimate interests: for analytics and service improvement, balanced against your rights.
- Legal obligation: for record-keeping required by UK law.
6. Cookies
Our website uses cookies to function correctly and to understand how visitors use it. We use:
- Essential cookies: required for the site to operate (e.g. remembering your consent).
- Analytics cookies: to collect anonymous usage statistics.
- Marketing cookies: only with your explicit consent, to measure advertising effectiveness.
You can manage or disable non-essential cookies at any time through your browser settings or our cookie banner.
7. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erasure ("right to be forgotten"), subject to legal retention obligations.
- Restrict or object to processing.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent at any time, without affecting processing carried out before withdrawal.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, email info@boursen.club.
8. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes set out in this policy. Enquiry data is retained for 24 months if you do not enrol. Enrolment and certification records are kept for the duration of your access plus 6 years for legal and tax purposes, after which they are securely deleted or anonymised.
9. Security
We implement appropriate technical and organisational measures to protect your data, including encryption in transit, access controls limited to authorised staff, and regular security reviews. No method of transmission over the internet is completely secure, but we work to safeguard your information to the highest reasonable standard.
10. Contact
If you have any questions about this Privacy Policy or your personal data, please contact us:
- Boursen, 20 St Thomas Street, Suite 4.08, London SE1 9RS, United Kingdom
- Email: info@boursen.club
- Phone: +44 20 7946 0321
- Hours: Mon–Fri, 9:00–17:00